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Problems with non-health services

Community Health Councils only deal with complaints about NHS health
services, although we frequently receive calls about housing problems,
pest control etc. The list below gives some useful numbers for
complaints or enquiries about non-health services in Birmingham.

Benefits enquiries:

(0121) 303 2325/2155

Citizen's Advice Bureau:

(0121) 248 4950

Environment services:

pest control

(0121) 303 6007/6029

waste collection(0121) 303 6789

Housing department:

(0121) 303 2946

(Council houses)

Social Services:(0121) 303 0526

(Enquiries about social workers, child protection, home helps,
asylum seekers and Neighbourhood Offices in your area)

A MINICOM service is available for advice and information about
all services offered by Birmingham City Council. Telephone (011)
303 1119 9am – 7pm, Monday to Friday.